Returns & Exchanges
At Haymes Paint, we want to ensure you achieve the perfect finish for your project and offer a straightforward return process for unused items. Please note that custom-tinted paint colors are non-refundable as they are uniquely mixed to your specific requirements.
Verify Eligibility
Ensure your items are unopened, in original packaging, and not custom-tinted; returns must be initiated within 30 days of purchase.
Contact Support
Reach out to our customer service team with your order number and proof of purchase to receive a Return Authorization number.
Pack and Ship
Securely pack your items to prevent leakage during transit and send them back to our distribution center using a tracked shipping service.
Receive Refund
Once our warehouse inspects and approves the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing